88gt99 is built for entertainment — and we take our duty of care seriously. This page outlines the tools, policies, and support channels available to help every player in Bangladesh maintain a safe, balanced, and enjoyable relationship with online gaming.
Six pillars that underpin how 88gt99 protects every player and promotes a healthy gaming environment across Bangladesh.
No player under the age of 18 may create an account or access any real-money service on 88gt99. We enforce this through mandatory age declaration at registration and targeted identity verification checks. Any account found to belong to a minor is permanently closed without delay.
Players can set daily, weekly, or monthly deposit limits on their 88gt99 account at any time. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period to ensure the decision is deliberate and considered — decreasing a limit is always instant.
88gt99 displays on-screen session duration reminders to help players stay aware of how long they have been playing. Players can configure alert intervals through their account settings, making it easier to take natural breaks and maintain control over their gaming time.
Players who feel they need a complete break from gambling can request self-exclusion for a defined period — 1 month, 3 months, 6 months, 1 year, or permanent. During self-exclusion, the account is fully suspended and all marketing communications are stopped. Reinstatement requests are subject to a mandatory review period.
For shorter breaks, 88gt99 offers a Time-Out feature that temporarily suspends account access for 24 hours, 48 hours, 7 days, or 30 days. This is ideal for players who recognise they need a brief pause without committing to a full self-exclusion. Time-Out can be activated instantly through the account settings panel or via live chat support.
Our responsible gaming support team is available 24 hours a day, 7 days a week. Whether you want to activate a tool, discuss a concern, or simply talk through your options, our agents are trained to respond with care and without judgement. Reach us via live chat or email at [email protected].
Every tool listed below is available to all registered 88gt99 players at no cost and with no penalty for using them.
Set a cap on how much you deposit into your 88gt99 account over a chosen period. Options include daily (e.g., ৳500), weekly (e.g., ৳2,000), and monthly (e.g., ৳5,000) caps. Any attempt to deposit beyond your set limit will be blocked automatically by the system until your limit period resets or you adjust your limit through the verified cooling-off process.
Set a maximum amount you are willing to lose over a defined period. Once your net loss reaches the threshold, your account will be restricted from placing further real-money bets until the next period begins. This tool is particularly useful for players who want a financial safety net without fully pausing their account.
Activate a short-term account suspension from 24 hours up to 30 days. During Time-Out, you cannot log in, place bets, or make deposits. Pending withdrawals are still processed during this period. Time-Out can be set through account settings or requested via live chat. It cannot be cancelled early once activated.
Request a formal suspension of your 88gt99 account for a minimum of 1 month up to a permanent closure. Self-exclusion is a serious commitment — once activated, your account cannot be reopened until the exclusion period ends and a reinstatement review has been completed. All promotional communications cease immediately upon activation.
How to Activate Any Tool: Log in to your 88gt99 account, navigate to Account Settings, and select the Responsible Gaming section. All tools listed above are available there. You may also contact our live chat support team at any time — 24/7, including on public holidays and during Eid and Ramadan periods — to activate any tool immediately on your behalf.
88gt99 is strictly a platform for adults aged 18 years and above. This applies to all players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. Age verification is conducted for all accounts, and any account that cannot confirm eligibility is permanently closed.
Parental Controls: If you share a device with younger family members, we strongly advise using device-level parental control software to restrict access to gambling websites. 88gt99 cannot be held responsible for underage access resulting from a player sharing their login credentials with a minor.
Responsible gaming refers to a set of practices, policies, and individual habits designed to keep gambling a safe, controlled, and enjoyable form of entertainment rather than a source of harm. At 88gt99, we believe that the vast majority of players who enjoy cricket betting, Dragon Tiger, slots, and live casino games do so without any negative impact on their lives — and our role is to keep it that way while also ensuring robust support for those who need it.
Gambling becomes problematic when it begins to interfere with a player's finances, relationships, work, or mental wellbeing. Problem gambling is not a character flaw — it is a recognised condition that can affect anyone, regardless of income, education, or background. Recognising the signs early and using the tools available is the most effective way to prevent harm from escalating.
The following are common indicators that gambling may be becoming problematic. These signs do not constitute a clinical diagnosis, but if you recognise several of them in your own behaviour, we strongly encourage you to take action using the tools on this page or by contacting our support team.
88gt99 encourages all players to adopt the following habits to keep their gaming experience positive and sustainable over the long term:
Ask yourself the following questions honestly. If you answer "yes" to three or more, we encourage you to use a responsible gaming tool or contact our support team.
Three or more "yes" answers? This is a strong signal that gambling may be affecting your wellbeing. Please contact our responsible gaming team or activate a self-exclusion or time-out tool immediately. You are not alone, and support is available right now.
If gambling is causing you distress, contact 88gt99's responsible gaming team directly. All conversations are treated with complete confidentiality.
Our team is available around the clock, every day of the year — including during Eid, Ramadan, Pohela Boishakh, and other public holidays. Reach us through any of the channels below to activate a tool, discuss your concerns, or request account suspension.
Confidentiality Guarantee: All responsible gaming conversations are handled by a dedicated team separate from general customer support. Your enquiry will not be shared with any other department or used for marketing purposes. 88gt99 will never penalise a player for using responsible gaming tools.
When you are ready to enjoy 88gt99's cricket betting, live casino, Dragon Tiger, and slots responsibly — we are here for you. Set your limits, know your budget, and have fun. 18+ only. Play responsibly.